Title: Eniverse Withdrawal Form for WooCommerce Author: Eniverse Published: 15 juin 2026 Last modified: 15 juin 2026 --- Recherche d’extensions ![](https://ps.w.org/eniverse-withdrawal-form-for-woocommerce/assets/icon-256x256. png?rev=3574792) # Eniverse Withdrawal Form for WooCommerce Par [Eniverse](https://profiles.wordpress.org/eniversepl/) [Télécharger](https://downloads.wordpress.org/plugin/eniverse-withdrawal-form-for-woocommerce.1.0.0.zip) * [Détails](https://fr.wordpress.org/plugins/eniverse-withdrawal-form-for-woocommerce/#description) * [Avis](https://fr.wordpress.org/plugins/eniverse-withdrawal-form-for-woocommerce/#reviews) * [Installation](https://fr.wordpress.org/plugins/eniverse-withdrawal-form-for-woocommerce/#installation) * [Développement](https://fr.wordpress.org/plugins/eniverse-withdrawal-form-for-woocommerce/#developers) [Support](https://wordpress.org/support/plugin/eniverse-withdrawal-form-for-woocommerce/) ## Description **Eniverse Withdrawal Form for WooCommerce** enables your customers to exercise their right to withdraw from a contract in compliance with [EU Directive 2023/2673](https://eur-lex.europa.eu/eli/dir/2023/2673), effective from 19 June 2026. The directive requires every online store selling to EU consumers to provide a clearly labeled, easy-to-find withdrawal mechanism. This plugin does exactly that — with zero configuration needed after activation. #### How it works **For logged-in customers:** A « Withdraw from contract » button appears on the order list and order detail pages inside My Account. Clicking it opens a pre-filled form with the customer’s name, order number, and email (locked fields). The customer selects which products to return, optionally provides a reason, reviews a summary, and confirms with a single click. **For guest customers:** A dedicated page is created automatically at activation. Guests enter their order number and email for verification, then follow the same flow. A direct link with a security token is also included in the WooCommerce order confirmation email, allowing one-click access. #### Key features * **« Withdraw from contract » button** in My Account Orders and Order Details * **Dedicated guest page** created automatically — no shortcodes or setup needed * **Two-step confirmation** (form summary confirm) per Directive recital 37 * **Secure email link** with one-time token in order confirmation emails * **Product selection** with checkboxes and quantity fields for partial withdrawals * **Status system** — New In progress Accepted Completed / Rejected * **Automatic emails** — confirmation to customer, notification to admin, updates on every status change * **« Withdrawals » tab** in WooCommerce admin with badge counter for new requests * **Order integration** — metabox in order details, status column in order list, automatic order notes * **Auto-refund** — changing status to « Completed » automatically creates a WooCommerce refund * **Configurable withdrawal period** — default 14 days, adjustable in settings * **HPOS compatible** — works with WooCommerce High-Performance Order Storage * **Translation ready** — all strings internationalized, Polish translation included #### EU Directive 2023/2673 compliance * Button labeled « Withdraw from contract » / « Withdraw from contract here » as required * Final confirmation button labeled « Confirm contract withdrawal » * Two-step confirmation process (recital 37 — double-click requirement) * Immediate email confirmation with date, time, and full content of the withdrawal statement * Withdrawal function available throughout the entire statutory withdrawal period * Disabled button with tooltip after period expiry (button remains visible) #### Who is this for? Any WooCommerce store selling to consumers in the European Union. The directive applies regardless of where your business is based — if you target EU consumers, compliance is mandatory from 19 June 2026 with no transition period. ## Captures d’écrans [⌊"Withdraw from contract" button on the My Account orders list⌉⌊"Withdraw from contract" button on the My Account orders list⌉[ « Withdraw from contract » button on the My Account orders list [⌊Withdrawal form with product selection and quantity fields⌉⌊Withdrawal form with product selection and quantity fields⌉[ Withdrawal form with product selection and quantity fields [⌊Summary view with "Confirm contract withdrawal" button⌉⌊Summary view with "Confirm contract withdrawal" button⌉[ Summary view with « Confirm contract withdrawal » button [⌊Guest withdrawal form with order verification⌉⌊Guest withdrawal form with order verification⌉[ Guest withdrawal form with order verification [⌊Admin — Withdrawals list with status badges⌉⌊Admin — Withdrawals list with status badges⌉[ Admin — Withdrawals list with status badges [⌊Admin — Single withdrawal details with status management⌉⌊Admin — Single withdrawal details with status management⌉[ Admin — Single withdrawal details with status management [⌊Admin — Withdrawal metabox in order details⌉⌊Admin — Withdrawal metabox in order details⌉[ Admin — Withdrawal metabox in order details ## Installation 1. Upload the `eniverse-withdrawal-form-for-woocommerce` folder to `/wp-content/plugins/` 2. Activate the plugin through the **Plugins** menu in WordPress 3. Done — the withdrawal page and buttons are active immediately with no configuration Optionally, visit **WooCommerce Withdrawals Settings** to adjust the withdrawal period (default: 14 days). ## FAQ ### Does this plugin require any configuration? No. It works out of the box. A dedicated withdrawal page is created automatically on activation, and the « Withdraw from contract » button appears in My Account for eligible orders. You can optionally adjust the withdrawal period in WooCommerce Withdrawals Settings. ### When does the withdrawal button appear? The button appears for orders with status « Processing » or « Completed », within the configured withdrawal period (default 14 days from delivery). After the period expires, the button remains visible but is disabled with a tooltip explaining that the deadline has passed. ### How does the guest form work? A page titled « Submit a return » is created automatically. Guest customers enter their order number and email address. The plugin validates the pair and, if correct, loads the product list. A pre-filled link with a security token is also added to the WooCommerce order confirmation email for one-click access. ### What happens when I change the status to « Completed »? The plugin automatically creates a WooCommerce refund for the selected products and amounts, changes the order status to « Refunded », and adds a note to the order. A confirmation email is also sent to the customer. ### Is this plugin HPOS compatible? Yes. The plugin fully supports WooCommerce High-Performance Order Storage (custom order tables). It declares HPOS compatibility and uses only order object methods for all meta operations. ### Can I translate this plugin? Yes. All strings are internationalized using WordPress i18n functions. A Polish translation is included. You can add your own translations using the provided `. pot` file in the `/languages` directory, or use a plugin like Loco Translate. ### Does this handle the physical return of goods? No. This plugin handles the legal act of withdrawing from a contract (the customer’s statement). Physical return logistics and payment refunds are handled through WooCommerce’s built-in functionality. The plugin creates the WooCommerce refund record automatically when you mark a withdrawal as « Completed ». ### What statuses are available? * **New** — just submitted, awaiting review * **In progress** — under review by the store * **Accepted** — withdrawal accepted, awaiting return of goods * **Completed** — goods received, refund issued (triggers auto-refund) * **Rejected** — withdrawal rejected ## Avis Il n’y a aucun avis pour cette extension. ## Contributeurs/contributrices & développeurs/développeuses « Eniverse Withdrawal Form for WooCommerce » est un logiciel libre. Les personnes suivantes ont contribué à cette extension. Contributeurs * [ Eniverse ](https://profiles.wordpress.org/eniversepl/) [Traduisez « Eniverse Withdrawal Form for WooCommerce » dans votre langue.](https://translate.wordpress.org/projects/wp-plugins/eniverse-withdrawal-form-for-woocommerce) ### Le développement vous intéresse ? [Parcourir le code](https://plugins.trac.wordpress.org/browser/eniverse-withdrawal-form-for-woocommerce/), consulter le [SVN dépôt](https://plugins.svn.wordpress.org/eniverse-withdrawal-form-for-woocommerce/), ou s’inscrire au [journal de développement](https://plugins.trac.wordpress.org/log/eniverse-withdrawal-form-for-woocommerce/) par [RSS](https://plugins.trac.wordpress.org/log/eniverse-withdrawal-form-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss). ## Journal des modifications #### 1.0.0 * Initial release * Two-step withdrawal form for logged-in and guest customers * EU Directive 2023/2673 compliant button labels and flow * Automatic page creation on activation * Secure token-based email links * Product selection with quantity fields * Status management system (New In progress Accepted Completed / Rejected) * Email notifications on submission and status changes * Admin panel with withdrawal list, order metabox, and order list column * Automatic WooCommerce refund on « Completed » status * Configurable withdrawal period * HPOS compatibility * Polish translation included ## Méta * Version **1.0.0** * Dernière mise à jour **il y a 4 mois** * Installations actives **Moins de 10** * Version de WordPress ** 6.2 ou plus ** * Testé jusqu’à **7.0.7** * Version de PHP ** 7.4 ou plus ** * Langue * [English (US)](https://wordpress.org/plugins/eniverse-withdrawal-form-for-woocommerce/) * Étiquettes * [consumer rights](https://fr.wordpress.org/plugins/tags/consumer-rights/)[eu directive](https://fr.wordpress.org/plugins/tags/eu-directive/) [right of withdrawal](https://fr.wordpress.org/plugins/tags/right-of-withdrawal/) [withdrawal](https://fr.wordpress.org/plugins/tags/withdrawal/)[woocommerce](https://fr.wordpress.org/plugins/tags/woocommerce/) * [Vue avancée](https://fr.wordpress.org/plugins/eniverse-withdrawal-form-for-woocommerce/advanced/) ## Évaluations Aucun avis n’a encore été envoyé. [Votre avis](https://wordpress.org/support/plugin/eniverse-withdrawal-form-for-woocommerce/reviews/#new-post) [Tout voir](https://wordpress.org/support/plugin/eniverse-withdrawal-form-for-woocommerce/reviews/) ## Contributeurs * [ Eniverse ](https://profiles.wordpress.org/eniversepl/) ## Support Quelque chose à dire ? Besoin d’aide ? [Voir le forum de support](https://wordpress.org/support/plugin/eniverse-withdrawal-form-for-woocommerce/)