Title: EU2673 Withdrawal Button Author: adaptatuweb Published: 24 juin 2026 Last modified: 6 octobre 2026 --- Recherche d’extensions ![](https://ps.w.org/eu2673-withdrawal-button/assets/icon-256x256.png?rev=3584285) # EU2673 Withdrawal Button Par [adaptatuweb](https://profiles.wordpress.org/adaptatuweb/) [Télécharger](https://downloads.wordpress.org/plugin/eu2673-withdrawal-button.1.1.3.zip) * [Détails](https://fr.wordpress.org/plugins/eu2673-withdrawal-button/#description) * [Avis](https://fr.wordpress.org/plugins/eu2673-withdrawal-button/#reviews) * [Installation](https://fr.wordpress.org/plugins/eu2673-withdrawal-button/#installation) * [Développement](https://fr.wordpress.org/plugins/eu2673-withdrawal-button/#developers) [Support](https://wordpress.org/support/plugin/eu2673-withdrawal-button/) ## Description **EU2673 Withdrawal Button** adds a legal withdrawal button to your WooCommerce store, allowing customers to exercise their right of withdrawal in 1 click and receive an automatic acknowledgement email. **EU Directive 2023/2673** is mandatory from **June 19, 2026** for all online stores selling to consumers in the European Union. #### How it works 1. The button appears on the order confirmation page and in « My Account order detail» 2. It is only shown within the legal period of 14 calendar days 3. The customer clicks the button, confirms in a modal and optionally provides a reason 4. The request is recorded in your database 5. The customer receives an acknowledgement email 6. You receive a notification with a direct link to the order 7. The order status changes automatically (configurable) #### Included features * ✅ Withdrawal button on order detail and thank-you page * ✅ Modal with mandatory legal text * ✅ Acknowledgement email to the customer * ✅ Notification email to the administrator * ✅ Status update emails (approved, rejected, completed) * ✅ Request management panel with filters and CSV export * ✅ Automatic order status change (configurable) * ✅ Compatible with guest orders (guest checkout) * ✅ **Public withdrawal page** — shortcode [eu2673_withdrawal_form] for customers without an account * ✅ **Product-level withdrawal status** — Standard / Excluded (Art. 16) / Digital consent (Art. 16m) * ✅ **Digital content consent** — mandatory checkbox at checkout for digital/downloadable products * ✅ **Product and category exclusions** — hide the button for specific products or entire categories * ✅ Configurable deadline (minimum 14 calendar days) * ✅ Optional grace days on top of the legal deadline * ✅ Available in 16 languages: ES, EN, FR, DE, IT, PT, NL, PL, RO, SV, CA, EU, GL, AR, ZH, JA #### Public withdrawal page for guests Add the shortcode **[eu2673_withdrawal_form]** to any WordPress page to create a public withdrawal form. Customers without an account can exercise their right of withdrawal by entering their order number and purchase email — no login required. Add a link to this page in your footer so it is always visible and accessible, as required by the Directive. #### Pro version The **[Pro version (€39, one-time payment)](https://adaptatuweb.com/withdrawal-button-es/)** adds: * 📄 **Legal PDF** with official acknowledgement attached to the customer email * 🔐 **SHA-256 hash** verification for legal proof in case of disputes * 📋 **Official Annex B form** pre-filled in PDF (required by the Directive) * 🔄 **Reverse automation** — the request status syncs automatically with the WooCommerce order * 📊 **Legal email traceability** of all emails sent with exact date and time * 🛡️ **Anti-fraud system** — detects abuse patterns by email, IP and systematic behaviour, with risk alerts for the administrator * 🔔 **Automatic updates** from the WordPress dashboard * Compatible with **PrestaShop** too #### Legal basis * **EU Directive 2023/2673** of the European Parliament and of the Council * **Art. 102 TRLGDCU** — Right of withdrawal in distance contracts * **Art. 107 TRLGDCU** — Refund within maximum 14 calendar days #### Requirements * WordPress 5.8 or higher * WooCommerce 6.0 or higher * PHP 7.4 or higher ## Captures d’écrans [⌊Withdrawal button on the order detail page⌉⌊Withdrawal button on the order detail page⌉[ Withdrawal button on the order detail page [⌊Confirmation modal with legal text⌉⌊Confirmation modal with legal text⌉[ Confirmation modal with legal text [⌊Acknowledgement email sent to the customer⌉⌊Acknowledgement email sent to the customer⌉[ Acknowledgement email sent to the customer [⌊Request management panel in the admin area⌉⌊Request management panel in the admin area⌉[ Request management panel in the admin area [⌊Settings page⌉⌊Settings page⌉[ Settings page [⌊Help page with Lite and Pro features⌉⌊Help page with Lite and Pro features⌉[ Help page with Lite and Pro features [⌊My Account — withdrawal history⌉⌊My Account — withdrawal history⌉[ My Account — withdrawal history [⌊Status update email to the customer⌉⌊Status update email to the customer⌉[ Status update email to the customer [⌊Admin notification email⌉⌊Admin notification email⌉[ Admin notification email [⌊Pro upgrade page⌉⌊Pro upgrade page⌉[ Pro upgrade page ## Installation 1. Upload the plugin to `/wp-content/plugins/eu2673-withdrawal-button/` or install it directly from the WordPress repository. 2. Activate the plugin from the WordPress « Plugins » menu. 3. WooCommerce must be installed and active. 4. Go to **Withdrawal Settings** to adjust the options for your store. 5. Optionally, create a page with the shortcode **[eu2673_withdrawal_form]** and add a link to it in your footer. ## FAQ ### Is this plugin mandatory from June 19, 2026? EU Directive 2023/2673 requires online stores selling to EU consumers to provide a clear and accessible mechanism for exercising the right of withdrawal. This plugin helps you meet that requirement in a simple and documented way. ### Does it work with guest orders (no account)? Yes. Guests can use the withdrawal button on the thank-you page, or use the public form [eu2673_withdrawal_form] by entering their order number and purchase email — no login required. ### Is the customer required to provide a reason? No. The law does not require the consumer to justify the withdrawal. The reason field is optional and configurable from the plugin settings. ### Can I change the 14-day deadline? You can extend it by adding optional grace days. You cannot reduce it below 14 calendar days, which is the legal minimum established by the Directive. ### When do the 14 days start? You can choose between the order date or the date the order moves to « Completed» status (recommended for physical products). For services and digital products always use the order date. ### What is the difference between Lite and Pro? The Lite version covers basic compliance. The Pro version adds the official legal PDF acknowledgement, SHA-256 verification hash, Annex B form, email traceability, reverse automation and an anti-fraud system. More information at [adaptatuweb.com/withdrawal-button-es](https://adaptatuweb.com/withdrawal-button-es/). ### Where can I get support? For the free version, use the WordPress.org support forum. For the Pro version, direct support at proyectos@adaptatuweb.com. ## Avis ![](https://secure.gravatar.com/avatar/ff075a8d0ca3b342d267b4929c2f8aeb97e0931e0907b18189aaf72f54c00e4d? s=60&d=retro&r=g) ### 󠀁[Excelente cumplimiento legal e imprescindible para tiendas WooCommerce](https://wordpress.org/support/topic/excelente-cumplimiento-legal-e-imprescindible-para-tiendas-woocommerce/)󠁿 [anammsweb](https://profiles.wordpress.org/anammsweb/) 7 octobre 2026 Como diseñadora web especializada en accesibilidad digital y cumplimiento normativo europeo, he auditado este plugin en un entorno real. Cumple a la perfección con los requisitos de la Directiva 2023/2673 y simplifica la experiencia de usuario en el comercio electrónico. Técnicamente está muy bien resuelto: la integración de los formularios públicos mediante shortcodes es limpia, los flujos de trabajo de los correos electrónicos están bien estructurados y respeta la semántica nativa necesaria para que los elementos interactivos funcionen de forma fluida. Para cualquier tienda online que venda en la UE, dar el salto a la versión Pro es una decisión indiscutible. La inclusión del PDF legal automatizado con verificación SHA-256 proporciona una tranquilidad legal absoluta y una prueba blindada ante posibles disputas. Una herramienta indispensable para evitar sanciones y garantizar los derechos digitales de los consumidores de forma nativa. ¡Gran trabajo por parte del equipo de adaptatuweb! [ Lire l’avis ](https://wordpress.org/support/plugin/eu2673-withdrawal-button/reviews/) ## Contributeurs/contributrices & développeurs/développeuses « EU2673 Withdrawal Button » est un logiciel libre. Les personnes suivantes ont contribué à cette extension. Contributeurs * [ adaptatuweb ](https://profiles.wordpress.org/adaptatuweb/) [Traduisez « EU2673 Withdrawal Button » dans votre langue.](https://translate.wordpress.org/projects/wp-plugins/eu2673-withdrawal-button) ### Le développement vous intéresse ? [Parcourir le code](https://plugins.trac.wordpress.org/browser/eu2673-withdrawal-button/), consulter le [SVN dépôt](https://plugins.svn.wordpress.org/eu2673-withdrawal-button/), ou s’inscrire au [journal de développement](https://plugins.trac.wordpress.org/log/eu2673-withdrawal-button/) par [RSS](https://plugins.trac.wordpress.org/log/eu2673-withdrawal-button/?limit=100&mode=stop_on_copy&format=rss). ## Journal des modifications #### 1.1.3 * Added review request notice after 14 days of active use * Added Pro upsell notice in the requests panel * Updated Tested up to 7.1 #### 1.1.2 * Fixed short description length for WordPress.org #### 1.1.1 * Added admin notice with review request and Pro upgrade prompt * Added plugin row meta links (rate, upgrade, support) * Added Pro upsell section in settings and requests pages #### 1.1.0 * Added public withdrawal form shortcode [eu2673_withdrawal_form] for guest customers( no account required) * Added product-level withdrawal status selector (Standard / Excluded / Digital consent) * Added mandatory digital consent checkbox at checkout for digital/downloadable products (Art. 16m) * Added product and category exclusions * Updated Tested up to 6.8 #### 1.0.0 * Initial release on WordPress.org * Withdrawal button on order detail and thank-you page * Modal with mandatory legal text * Acknowledgement email to customer and admin notification * Status update emails (approved, rejected, completed) * Request panel with filters and CSV export * Guest checkout compatible * Available in Spanish and English ## Méta * Version **1.1.3** * Dernière mise à jour **il y a 6 jours** * Installations actives **10+** * Version de WordPress ** 5.8 ou plus ** * Testé jusqu’à **7.1.3** * Version de PHP ** 7.4 ou plus ** * Langue * [English (US)](https://wordpress.org/plugins/eu2673-withdrawal-button/) * Étiquettes * [ecommerce](https://fr.wordpress.org/plugins/tags/ecommerce/)[eu directive](https://fr.wordpress.org/plugins/tags/eu-directive/) [withdrawal](https://fr.wordpress.org/plugins/tags/withdrawal/)[woocommerce](https://fr.wordpress.org/plugins/tags/woocommerce/) * [Vue avancée](https://fr.wordpress.org/plugins/eu2673-withdrawal-button/advanced/) ## Évaluations 5 sur 5 étoiles. * [ 1 avis à 5 étoile ](https://wordpress.org/support/plugin/eu2673-withdrawal-button/reviews/?filter=5) * [ 0 avis à 4 étoile ](https://wordpress.org/support/plugin/eu2673-withdrawal-button/reviews/?filter=4) * [ 0 avis à 3 étoile ](https://wordpress.org/support/plugin/eu2673-withdrawal-button/reviews/?filter=3) * [ 0 avis à 2 étoile ](https://wordpress.org/support/plugin/eu2673-withdrawal-button/reviews/?filter=2) * [ 0 avis à 1 étoile ](https://wordpress.org/support/plugin/eu2673-withdrawal-button/reviews/?filter=1) [Votre avis](https://wordpress.org/support/plugin/eu2673-withdrawal-button/reviews/#new-post) [Tout voir](https://wordpress.org/support/plugin/eu2673-withdrawal-button/reviews/) ## Contributeurs * [ adaptatuweb ](https://profiles.wordpress.org/adaptatuweb/) ## Support Quelque chose à dire ? Besoin d’aide ? [Voir le forum de support](https://wordpress.org/support/plugin/eu2673-withdrawal-button/)