Title: NCB Right of Withdrawal for WooCommerce Author: NCB software Published: 9 juillet 2026 Last modified: 10 juillet 2026 --- Recherche d’extensions ![](https://ps.w.org/ncb-right-of-withdrawal-for-woocommerce/assets/banner-772x250. png?rev=3602425) ![](https://ps.w.org/ncb-right-of-withdrawal-for-woocommerce/assets/icon-256x256. png?rev=3602425) # NCB Right of Withdrawal for WooCommerce Par [NCB software](https://profiles.wordpress.org/ncbsoftware/) [Télécharger](https://downloads.wordpress.org/plugin/ncb-right-of-withdrawal-for-woocommerce.2.0.2.zip) * [Détails](https://fr.wordpress.org/plugins/ncb-right-of-withdrawal-for-woocommerce/#description) * [Avis](https://fr.wordpress.org/plugins/ncb-right-of-withdrawal-for-woocommerce/#reviews) * [Installation](https://fr.wordpress.org/plugins/ncb-right-of-withdrawal-for-woocommerce/#installation) * [Développement](https://fr.wordpress.org/plugins/ncb-right-of-withdrawal-for-woocommerce/#developers) [Support](https://wordpress.org/support/plugin/ncb-right-of-withdrawal-for-woocommerce/) ## Description NCB Right of Withdrawal for WooCommerce adds an electronic withdrawal (« right of withdrawal ») function to your WooCommerce store, aligned with the withdrawal-function requirement introduced by Directive (EU) 2023/2673 (Article 11a of the Consumer Rights Directive 2011/83/EU). Customers declare withdrawal from a purchase through a guided, two-step form, and you review and process each declaration from a dedicated admin screen. **Key features** * Guided two-step withdrawal form (order lookup, product selection, confirmation). * Order drop-down for logged-in customers; guest access via order number + billing email (toggleable). * Withdrawal button on the customer’s order page (label selectable from presets or a custom value). * Unique, traceable request numbers (e.g. WD-2026-000001). * Acknowledgement email recording the date and time of receipt. * Optional withdrawal-period cut-off. * Admin management screen with a six-step status workflow, filtering and search. * Optional status-change emails to customers. * « Withdrawals » tab in My Account for customers to track requests. * Full settings screen and a « Refresh withdrawal page » tool. * GDPR: personal-data exporter, eraser and suggested privacy-policy content. * Translation-ready, with English, Greek, Italian, German and Spanish included. * WooCommerce High-Performance Order Storage (HPOS) compatible. This is a free, GPL plugin. Requires WooCommerce. For support, contact support@ncbsoftware.com. > This plugin provides the technical withdrawal mechanism. Whether your overall > setup satisfies Directive (EU) 2023/2673 and its national transposition is a legal > question — please have your compliance reviewed by a qualified professional. ## Installation 1. Upload the plugin to the `/wp-content/plugins/` directory, or install it through the Plugins screen in WordPress. 2. Activate the plugin through the « Plugins » screen. 3. Ensure WooCommerce is installed and active. 4. Configure options under WooCommerce Withdrawal Settings. On activation the plugin creates a page containing the `[euwm_withdrawal_form]` shortcode and registers a « Withdrawals » endpoint in My Account. ## FAQ ### Does this plugin make my shop legally compliant? It provides the technical withdrawal function, confirmation flow and acknowledgement email. Legal compliance depends on your full setup and should be verified by a professional. ### Can guests submit a withdrawal? Yes, using their order number and billing email — this can be enabled or disabled in the settings. ### Which languages are included? English (base), Greek, Italian, German and Spanish. More can be added with a standard`. po`/`.mo` translation. ### Where do customers submit a withdrawal? On the auto-created withdrawal page (which contains the `[euwm_withdrawal_form]` shortcode), from a button on their order, or via the shortcode on any page. ## Avis ![](https://secure.gravatar.com/avatar/5f2099f7a2646454989579d690ce07e9236c2b91879d8a44f28f5712bd54a2be? s=60&d=retro&r=g) ### 󠀁[Exactly What WooCommerce Was Missing](https://wordpress.org/support/topic/exactly-what-woocommerce-was-missing-2/)󠁿 [beautyshowgr](https://profiles.wordpress.org/beautyshowgr/) 15 juillet 2026 This plugin does exactly what it promises. It makes the EU right of withdrawal process much clearer and easier for both store owners and customers. Easy to set up, lightweight, and works perfectly with Woocommerce. Highly recommended! [ Lire l’avis ](https://wordpress.org/support/plugin/ncb-right-of-withdrawal-for-woocommerce/reviews/) ## Contributeurs/contributrices & développeurs/développeuses « NCB Right of Withdrawal for WooCommerce » est un logiciel libre. Les personnes suivantes ont contribué à cette extension. Contributeurs * [ NCB software ](https://profiles.wordpress.org/ncbsoftware/) “NCB Right of Withdrawal for WooCommerce” a été traduit dans 2 locales. Remerciez [l’équipe de traduction](https://translate.wordpress.org/projects/wp-plugins/ncb-right-of-withdrawal-for-woocommerce/contributors) pour ses contributions. [Traduisez « NCB Right of Withdrawal for WooCommerce » dans votre langue.](https://translate.wordpress.org/projects/wp-plugins/ncb-right-of-withdrawal-for-woocommerce) ### Le développement vous intéresse ? [Parcourir le code](https://plugins.trac.wordpress.org/browser/ncb-right-of-withdrawal-for-woocommerce/), consulter le [SVN dépôt](https://plugins.svn.wordpress.org/ncb-right-of-withdrawal-for-woocommerce/), ou s’inscrire au [journal de développement](https://plugins.trac.wordpress.org/log/ncb-right-of-withdrawal-for-woocommerce/) par [RSS](https://plugins.trac.wordpress.org/log/ncb-right-of-withdrawal-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss). ## Journal des modifications #### 2.0.2 * Updated Plugin URI to the dedicated product page. * Improved WordPress.org metadata compliance. * No functional changes. #### 2.0.1 * Removed internal DOCUMENTATION.md from the WordPress.org distribution package. * No functional changes. #### 2.0.0 * Initial WordPress.org Edition. * Renamed to « NCB Right of Withdrawal for WooCommerce ». * Converted into a fully free GPL plugin. * Removed Freemius integration. * Removed licensing and trial functionality. * Full WordPress.org compatibility. ## Méta * Version **2.0.2** * Dernière mise à jour **il y a 3 mois** * Installations actives **Moins de 10** * Version de WordPress ** 6.0 ou plus ** * Testé jusqu’à **7.0.7** * Version de PHP ** 8.1 ou plus ** * Langues * [English (US)](https://wordpress.org/plugins/ncb-right-of-withdrawal-for-woocommerce/), [Spanish (Chile)](https://cl.wordpress.org/plugins/ncb-right-of-withdrawal-for-woocommerce/), et [Spanish (Spain)](https://es.wordpress.org/plugins/ncb-right-of-withdrawal-for-woocommerce/). * [Traduisez la dans votre langue](https://translate.wordpress.org/projects/wp-plugins/ncb-right-of-withdrawal-for-woocommerce) * Étiquettes * [compliance](https://fr.wordpress.org/plugins/tags/compliance/)[eu](https://fr.wordpress.org/plugins/tags/eu/) [returns](https://fr.wordpress.org/plugins/tags/returns/)[withdrawal](https://fr.wordpress.org/plugins/tags/withdrawal/) [woocommerce](https://fr.wordpress.org/plugins/tags/woocommerce/) * [Vue avancée](https://fr.wordpress.org/plugins/ncb-right-of-withdrawal-for-woocommerce/advanced/) ## Évaluations 5 sur 5 étoiles. * [ 1 avis à 5 étoile ](https://wordpress.org/support/plugin/ncb-right-of-withdrawal-for-woocommerce/reviews/?filter=5) * [ 0 avis à 4 étoile ](https://wordpress.org/support/plugin/ncb-right-of-withdrawal-for-woocommerce/reviews/?filter=4) * [ 0 avis à 3 étoile ](https://wordpress.org/support/plugin/ncb-right-of-withdrawal-for-woocommerce/reviews/?filter=3) * [ 0 avis à 2 étoile ](https://wordpress.org/support/plugin/ncb-right-of-withdrawal-for-woocommerce/reviews/?filter=2) * [ 0 avis à 1 étoile ](https://wordpress.org/support/plugin/ncb-right-of-withdrawal-for-woocommerce/reviews/?filter=1) [Votre avis](https://wordpress.org/support/plugin/ncb-right-of-withdrawal-for-woocommerce/reviews/#new-post) [Tout voir](https://wordpress.org/support/plugin/ncb-right-of-withdrawal-for-woocommerce/reviews/) ## Contributeurs * [ NCB software ](https://profiles.wordpress.org/ncbsoftware/) ## Support Quelque chose à dire ? Besoin d’aide ? [Voir le forum de support](https://wordpress.org/support/plugin/ncb-right-of-withdrawal-for-woocommerce/)