Title: Scrapia Webchat Widget
Author: carlupi
Published: <strong>11 octobre 2026</strong>
Last modified: 11 octobre 2026

---

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# Scrapia Webchat Widget

 Par [carlupi](https://profiles.wordpress.org/carlupi/)

[Télécharger](https://downloads.wordpress.org/plugin/scrapia-webchat-widget.1.1.0.zip)

 * [Détails](https://fr.wordpress.org/plugins/scrapia-webchat-widget/#description)
 * [Avis](https://fr.wordpress.org/plugins/scrapia-webchat-widget/#reviews)
 *  [Installation](https://fr.wordpress.org/plugins/scrapia-webchat-widget/#installation)
 * [Développement](https://fr.wordpress.org/plugins/scrapia-webchat-widget/#developers)

 [Support](https://wordpress.org/support/plugin/scrapia-webchat-widget/)

## Description

Scrapia Webchat Widget connects your WordPress site to your Scrapia assistant. The
widget appears as a floating button. Colors, avatar, welcome message, and starter
buttons are configured in the Scrapia dashboard, not in WordPress.

Features:

 * Setup with a single field: the widget ID.
 * The ID is checked when you save: you are told if the widget does not exist or
   is inactive.
 * Place the widget at the bottom right (default) or bottom left of the screen.
 * Hide the chat from site administrators.
 * Exclude specific paths (for example checkout).
 * Compatible with the most common caching plugins.

You need a Scrapia account with a Webchat widget configured.

### External services

This plugin relies on an external service: the Scrapia API (https://api.scrapia.
ai). The widget does not work without it.

What is sent, and when:

 * When you save the settings in the WordPress dashboard, the plugin calls `GET /
   api/v1/webchat/demo/{widget_id}` to confirm that the widget exists. Only the 
   widget ID is sent.
 * On the front end, the plugin loads `embed.js` from the API. That script runs 
   in the visitor’s browser and, when the visitor sends a message, sends the message
   text, an anonymous visitor identifier, and the widget ID to the API. It also 
   loads the history of that conversation.
 * The script stores an anonymous visitor identifier in the browser’s `localStorage`,
   so the conversation continues across pages.
 * The plugin does not send WordPress account data or the content of the site.

Terms of service: https://scrapia.ai/cl/terminos/
 Privacy policy: https://scrapia.
ai/cl/politica/

If your site requires consent before cookies or local storage, keep the widget hidden
until the visitor accepts by using the `scrapia_chat_should_render` filter.

## Installation

 1. Upload the `scrapia-webchat-widget` folder to `/wp-content/plugins/`, or install
    the .zip from Plugins  Add New.
 2. Activate it from the Plugins screen.
 3. Go to Settings  Scrapia Webchat Widget.
 4. Paste the widget ID shown in the Scrapia dashboard, under Channels  Webchat.
 5. Save. You should see « Widget connected » with your widget name.

## FAQ

### Where do I find the widget ID?

In the Scrapia dashboard, under Channels  Webchat. It is the same ID shown in the
embed code.

### Can I change the colors or the welcome message from WordPress?

No. Those are configured in the Scrapia dashboard and apply to the widget without
changing WordPress.

### Can I show the widget on the left?

Yes. In Settings  Scrapia Webchat Widget, set « Position » to « Bottom left ». The
default is bottom right. On phones the chat window opens full screen, so only the
button changes side.

### How do I hide it on some pages?

In Settings  Scrapia Webchat Widget, use the « Excluded paths » field. One path 
per line, with a trailing `*` to include subpaths.

### Can I control it from code?

Yes, with the `scrapia_chat_should_render` filter:

    ```
    add_filter( 'scrapia_chat_should_render', function ( $render ) {
        if ( is_singular( 'product' ) ) {
            return false;
        }
        return $render;
    } );
    ```

### The widget does not appear

Check that « Show the chat » is enabled, that the ID is correct, and, if you are
logged in as an administrator, that « Hide from administrators » is off.

## Avis

Il n’y a aucun avis pour cette extension.

## Contributeurs/contributrices & développeurs/développeuses

« Scrapia Webchat Widget » est un logiciel libre. Les personnes suivantes ont contribué
à cette extension.

Contributeurs

 *   [ carlupi ](https://profiles.wordpress.org/carlupi/)

[Traduisez « Scrapia Webchat Widget » dans votre langue.](https://translate.wordpress.org/projects/wp-plugins/scrapia-webchat-widget)

### Le développement vous intéresse ?

[Parcourir le code](https://plugins.trac.wordpress.org/browser/scrapia-webchat-widget/),
consulter le [SVN dépôt](https://plugins.svn.wordpress.org/scrapia-webchat-widget/),
ou s’inscrire au [journal de développement](https://plugins.trac.wordpress.org/log/scrapia-webchat-widget/)
par [RSS](https://plugins.trac.wordpress.org/log/scrapia-webchat-widget/?limit=100&mode=stop_on_copy&format=rss).

## Journal des modifications

#### 1.1.0

 * New: « Position » setting to show the widget at the bottom right (default) or
   bottom left.

#### 1.0.0

 * Initial release.

## Méta

 *  Version **1.1.0**
 *  Dernière mise à jour **il y a 3 jours**
 *  Installations actives **Moins de 10**
 *  Version de WordPress ** 5.8 ou plus **
 *  Testé jusqu’à **7.1.3**
 *  Version de PHP ** 7.4 ou plus **
 *  Langue
 * [English (US)](https://wordpress.org/plugins/scrapia-webchat-widget/)
 * Étiquettes
 * [AI](https://fr.wordpress.org/plugins/tags/ai/)[chat](https://fr.wordpress.org/plugins/tags/chat/)
   [chatbot](https://fr.wordpress.org/plugins/tags/chatbot/)[live chat](https://fr.wordpress.org/plugins/tags/live-chat/)
   [support](https://fr.wordpress.org/plugins/tags/support/)
 *  [Vue avancée](https://fr.wordpress.org/plugins/scrapia-webchat-widget/advanced/)

## Évaluations

Aucun avis n’a encore été envoyé.

[Votre avis](https://wordpress.org/support/plugin/scrapia-webchat-widget/reviews/#new-post)

[Tout voir](https://wordpress.org/support/plugin/scrapia-webchat-widget/reviews/)

## Contributeurs

 *   [ carlupi ](https://profiles.wordpress.org/carlupi/)

## Support

Quelque chose à dire ? Besoin d’aide ?

 [Voir le forum de support](https://wordpress.org/support/plugin/scrapia-webchat-widget/)