JD Web & Ship

Description

A smart dropshipping platform built to simplify e-commerce shipping.

JD Web & Ship is a powerful dropshipping solution built for WooCommerce merchants. It streamlines ecommerce shipping by connecting multiple courier partners instantly, comparing real-time rates, and automating order fulfillment with tracking.

Key Benefits:

• Multi-courier integration for flexibility
• Real-time shipping rates comparison
• Automated order syncing & fulfillment
• End-to-end shipment tracking
• COD support & reconciliation reports

Key Features

• Automatic Order Sync – Processing orders are automatically sent to JD Web & Ship
• Manual Order Management – Send individual or bulk orders manually
• Real-time Tracking – Display shipment status and tracking information on order pages
• Customer Tracking – Customers can view shipping status in their My Account area
• India-Focused – Specifically designed for Indian addresses and postal codes
• Order Filtering – Automatically filters and processes only Indian orders
• Webhook Support – Receive real-time status updates from JD Web & Ship
• Detailed Logging – Track all sync activities and API responses
• Retry Failed Orders – Easy retry mechanism for failed shipments
• Prepaid/COD Support – Handles both payment methods

Workflow

1. Customer places an order on your WooCommerce store
2. Order status changes to « Processing »
3. Plugin automatically sends order details to JD Web & Ship
4. JD Web & Ship creates shipment and assigns courier
5. Tracking information is updated in WooCommerce
6. Customer receives tracking details in their account
7. Real-time status updates via webhook

Requirements

• WooCommerce 5.0 or higher
• Active JD Web & Ship account with API credentials
• Valid email and phone number for all orders
• Orders must have Indian shipping addresses

Supported Order Statuses

• Processing orders are automatically synced
• Failed orders can be retried manually
• Cancelled orders trigger cancellation at JD Web & Ship

External Services

This plugin connects to JD Web & Ship API for order fulfillment and shipment tracking.

Service Details:
* Service Provider: JD Web & Ship (https://jdwebnship.com/)
* API Endpoint: https://api.jdwebnship.com/api/
* Purpose: Automated order processing, shipment creation, and tracking updates

Data Transmitted:
When an order is placed on your WooCommerce store, the following data is sent to JD Web & Ship API:
* Customer name, email, and phone number
* Shipping and billing addresses (India only)
* Order items, quantities, SKUs
* Order totals and payment method (COD/Prepaid)
* Store domain and webhook URL for status updates

When Data is Sent:
* Automatically when order status changes to « Processing »
* Manually via admin « Send to JD » button
* When order is cancelled (cancellation request)

Legal Information:
* Terms of Service: https://jdwebnship.com/terms
* Privacy Policy: https://jdwebnship.com/privacy

By using this plugin, you consent to transmitting customer order data to JD Web & Ship for shipping processing. Please ensure your store’s Privacy Policy discloses this data sharing with customers.

Additional Information

Support

For support, please contact:
* Email: support@jdwebnship.com
* Website: https://jdwebnship.com/contact

Privacy Policy

This plugin sends order data (customer name, address, phone, email, order items) to JD Web & Ship API for shipment processing. Please ensure your privacy policy reflects this data sharing.

Data transmitted includes:
* Customer contact information
* Shipping and billing addresses
* Order items and quantities
* Order totals and payment method

Developer Information

Action Hooks:
* woocommerce_order_status_processing – Triggers automatic sync
* woocommerce_order_status_cancelled – Triggers order cancellation

Filter Hooks:
* woocommerce_checkout_fields – Makes email/phone required

Database Tables:
* {prefix}_jdws_sync_logs – Stores sync activity logs

Options:
* jdws_options – Plugin settings
* jdws_webhook_token – Webhook security token

Credits

Developed by CoderKube Technologies Team

Technical Details

Minimum Requirements

• WordPress 5.8 or higher
• WooCommerce 5.0 or higher
• PHP 7.4 or higher
• MySQL 5.6 or higher
• HTTPS enabled (recommended)

API Endpoints Used

• Login/Authentication
• Order Placement
• Order Cancellation
• Webhook Registration

Compatibility

• WooCommerce Classic Checkout
• WooCommerce Block Checkout
• HPOS compatibility

Performance

• Lightweight and optimized
• Asynchronous processing
• Efficient database queries
• Minimal server load

Troubleshooting

Orders not syncing automatically

1. Check if « Enable JD Shipping » is turned on
2. Verify your API credentials are correct
3. Ensure orders have Indian shipping addresses
4. Check that email and phone are filled

« Failed to authenticate » error

1. Verify your JD Web & Ship email and password
2. Check internet connectivity
3. Contact JD Web & Ship https://jdwebnship.com/ support to verify account status

Tracking information not showing

1. Ensure webhook is registered (automatic on first save)
2. Check that JD Web & Ship can reach your website
3. Verify webhook URL is accessible (not behind firewall)

Phone/Email validation error

1. For block checkout, manually enable required fields
2. For classic checkout, the plugin handles this automatically

License

This plugin is licensed under GPLv2 or later.