Stale Order Alerts for WooCommerce

Description

Never miss a late fulfilment again. This lightweight plugin checks daily for orders that have been sitting in « Processing » or « On Hold » status for longer than your defined SLA, and alerts you via:

  • Email — a detailed HTML email listing every overdue order with direct links, customer name, order total, and days overdue.
  • Dashboard Notice — a persistent warning banner on WooCommerce admin pages showing the most urgent orders.

Features

  • Configurable SLA thresholds for Processing and On-Hold orders (in days)
  • Daily automated check via WP-Cron at a time you choose
  • Rich HTML email with color-coded urgency (red for 5+ days overdue, amber for 2+ days)
  • Dashboard banner on WooCommerce pages with quick links to overdue orders
  • Manual « Re-check Now » and « Send Test Email » buttons
  • HPOS (High-Performance Order Storage) compatible
  • Zero bloat — single file, no external dependencies

Captures d’écrans

  • Dashboard showing stale orders with status, totals, and days overdue
  • Daily HTML email alert with color-coded urgency indicators
  • Settings page with configurable SLA thresholds and alert preferences

Installation

  1. Upload the stale-order-alerts-for-woocommerce folder to /wp-content/plugins/
  2. Activate the plugin through the ‘Plugins’ menu in WordPress
  3. Go to WooCommerce Stale Order Alerts to configure your SLA thresholds and alert preferences

FAQ

Does this work with HPOS / Custom Order Tables?

Yes, the plugin uses wc_get_orders() which is fully compatible with both legacy post-based storage and HPOS.

Can I change the daily check time?

Yes, go to WooCommerce Stale Order Alerts and set your preferred time in the « Daily check time » field.

What if there are no stale orders?

No email will be sent and the dashboard notice will not appear. All clear!

Avis

Il n’y a aucun avis pour cette extension.

Contributeurs/contributrices & développeurs/développeuses

« Stale Order Alerts for WooCommerce » est un logiciel libre. Les personnes suivantes ont contribué à cette extension.

Contributeurs

Journal des modifications

1.0.0

  • Initial release