Circumflex Booking

Description

Circumflex Booking is a self-hosted appointment booking plugin for treatments,
consultations, and other scheduled services. Customers request an available
time, and authorized staff approve or reject each request manually.

Customer booking

  • Let customers select one or more services in a single booking.
  • Show a practitioner choice or « first available » when several practitioners
    qualify. The choice is hidden automatically when only one qualifies.
  • Present available dates and start times in accessible calendar and list views.
    Full appointment intervals remain in accessible labels, and unavailable
    starts are visually distinct and not selectable.
  • Collect name, email address, phone number, and an optional practical comment.
  • Reserve a requested time while the booking is pending, preventing another
    customer from taking it.
  • Send customer and staff notifications for booking events and reminders.
  • Give confirmed customers a private link to view the booking, request another
    time, or cancel within the configured deadline.

Administration

  • Configure services, durations, preparation buffers, prices, booking and
    cancellation deadlines, whether customers see treatment minutes, and
    drag-and-drop service order.
  • Configure one or more practitioners and assign the services each can provide.
  • Combine recurring weekly hours with closures, extra opening dates, and manual
    blocks.
  • Review and process bookings in a filterable list or calendar with
    role- and practitioner-scoped permissions.
  • Optionally let linked practitioners decide only requests assigned to them.
  • Configure email identity and templates, then preview the responsive HTML and
    plain-text versions.
  • Use WordPress privacy tools, configurable retention, local diagnostics,
    configuration transfer, and a link to the WordPress-selected privacy policy.

Add the booking form anywhere

Circumflex Booking does not create or reserve a booking URL. Create or edit a
normal WordPress page and insert the Circumflex Booking block, the
[circumflex_booking] shortcode, or optional Elementor widget. Publish it and
share that page’s URL with customers. Elementor, WooCommerce, and customer
accounts are not required.

All shipped functionality is available without payment or a license key.
Payments, recurring bookings, and multiple locations are outside scope. Email
uses wp_mail(); a separate SMTP plugin is recommended.

Optional Pro add-on

Circumflex Booking Pro is a separately installed commercial add-on for more
automation, controlled public online capacity, notification channels, follow-up,
and anonymous booking statistics.
The free plugin remains fully usable without Pro, and installed Pro features do
not stop working if a license expires. The license controls only new Pro updates
and commercial support.

Compare Free and Pro.

Booking and diagnostics stay on the site. Optional Cloudflare Turnstile is
disabled by default and disclosed below.

Privacy and External Services

The site’s database stores customer contact details, optional practical
comment, services, practitioner, appointment time, and customer-notice
snapshot. Internal notes are visible only to authorized roles.

By default, personal data is anonymized 365 days after a terminal status; the
period is configurable. Anonymization removes contact details, free text,
customer tokens, and identifying notification and audit data. Anonymous
booking facts may remain for statistics. WordPress privacy export and erasure
are supported. Erasing an active booking does not release its reserved time.

Authorized administrators can generate local diagnostics that omit personal
data, free text, tokens, secrets, IP addresses, and site URLs. Nothing is sent
to Circumflex AS.

Cloudflare Turnstile

Cloudflare Turnstile is an
optional anti-spam service. It is disabled by default and requires Cloudflare
keys plus explicit administrator activation.

When enabled, the browser loads https://challenges.cloudflare.com. Cloudflare
processes signals including IP address, TLS fingerprint, User-Agent, site key,
and origin. WordPress sends the secret and response token to Siteverify but
does not explicitly add the visitor IP. Bookings fail closed if verification
cannot finish.

Review Cloudflare’s
Turnstile Privacy Addendum,
Privacy Policy, and
Terms before enabling the service.
The site owner must reflect this processing in the site’s privacy information.

Source Code

Source and build instructions are in the
public GitLab repository.

Support

Use the Support tab for help. Product information is at
circumflex.no/circumflex-booking.
Never post customer data, private links, credentials, or health information.

Captures d’écrans

Blocs

Cette extension fournit 1 bloc.

  • Booking form Display the Circumflex Booking appointment flow.

Installation

  1. Install and activate Circumflex Booking.
  2. Add at least one service under Booking > Services.
  3. Add a practitioner, assign services, and configure recurring hours under Booking > Practitioners and Booking > Availability.
  4. Review deadlines, notices, retention, recipients, and email templates under Booking > Settings.
  5. Select the site’s privacy policy under Settings > Privacy.
  6. Create or edit a normal WordPress page, add the block, shortcode, or Elementor widget, publish it, and share its URL.
  7. Check Tools > Booking status, then make and process a test booking before opening the page to customers.

The tested and supported database baseline is MySQL 8.0 or MariaDB 10.11 and newer. Older versions may work, but they are not tested or supported. Use HTTPS and configure the site’s mail or SMTP setup before accepting real bookings. The database version alone does not deactivate the plugin.

FAQ

Does Circumflex Booking create a booking URL?

No. Add the block, [circumflex_booking] shortcode, or Elementor widget to a
normal page you create. Publish it and use that page’s URL. All three use the
same booking flow and settings.

Can analytics measure a successfully submitted booking?

Yes. The receipt stays visible and the URL gains booking-received=1. For
exact GA4 measurement, trigger Google Tag Manager on the Custom Event
circumflex_booking_received and send generate_lead. It fires once per
accepted response, not on reload, a direct visit, or an error.

The marker and event contain no booking or customer data. The plugin does not
load analytics; site owners configure analytics and consent. Browser-history
page views can also use the marker, but a refresh may be counted again.

What happens when there is only one practitioner?

The practitioner step is hidden when the selected services have exactly one
eligible practitioner. With several eligible practitioners, the customer can
choose one or ask for the first available.

Are notification emails sent immediately?

An asynchronous worker starts as soon as a message is queued. WordPress cron
remains as fallback and for retries. Inbox delivery depends on the site’s
wp_mail() or SMTP setup.

Can customers change or cancel an appointment?

Confirmed customers can receive a private link to request a new time or cancel
before the deadline. New times require manual approval. Treat the link as a
secret access key.

Can practitioners approve assigned requests?

Yes, when enabled. An active practitioner needs a notification email and linked
Practitioner account. Access is limited to their own requests; managers retain
access to all requests.

Does the plugin support payments or recurring appointments?

No. They are outside the plugin’s scope.

Why can an unavailable start be followed by an available start whose time range would overlap?

The buttons are alternative start times, not calendar blocks. A start can be
unavailable because it overlaps an earlier appointment or buffer, while a
slightly later start is valid. The selected appointment’s complete time range
is still shown during review and confirmation.

Should customers enter health information in the comment field?

Configure the warning beside the optional comment to tell customers not to
submit health or other sensitive data that is not needed for scheduling.

What happens when the plugin is deactivated or removed?

Deactivation and normal uninstall preserve data. Permanent deletion requires an
authorized administrator to enable and confirm the uninstall deletion option.

Avis

Il n’y a aucun avis pour cette extension.

Contributeurs/contributrices & développeurs/développeuses

« Circumflex Booking » est un logiciel libre. Les personnes suivantes ont contribué à cette extension.

Contributeurs

Traduisez « Circumflex Booking » dans votre langue.

Le développement vous intéresse ?

Parcourir le code, consulter le SVN dépôt, ou s’inscrire au journal de développement par RSS.

Journal des modifications

1.3.5

  • Make date exceptions easier to manage with upcoming, past, and all views,
    chronological sorting, and past dates hidden by default.

1.3.4

  • Improve English and Norwegian wording across customer and administration
    screens, including months with no available times.

Older development history is available in changelog.txt.