Translate WordPress with ConveyThis

FAQ

What are the minimum installation requirements for ConveyThis?

• WordPress 4.0 ou supérieur
• PHP version 5.3 ou supérieure

Can I edit my site’s translations?

Yes, you can edit the translation in your account on the My Translations tab. All changes will be displayed on your site.

Will the search engines (Google, Yandex, Bing, etc.) index the translated pages?

Of course. ConveyThis creates a unique URL-prefix based to the language selected (for example: /ru/ for Russian or /es/ for Spanish), which will be indexed by all search engines.

Is ConveyThis Translate compatible with my theme/plugin?

Yes! ConveyThis Translate essentially takes a « snapshot » of all the content, including meta text and other items not directly visible on the page, then uses that text data to retrieve or generate translations. By translating your site’s content with this method, you never have to worry about whether changing your theme or adding a new plugin will affect the translated version of your site.

ConveyThis Translate will always be able to translate all the content on your site!

Why don’t my translations appear?

There are three potential reasons that your translations may not appear on your website:

1. Votre extension n’est pas configurée. Assurez-vous de sélectionner la langue source de votre site (la langue dans laquelle votre texte est actuellement écrit), puis sélectionnez les langues dans lesquelles vous souhaitez que votre site soit disponible. Veillez à cliquer sur le bouton d’enregistrement pour terminer la configuration.
2. Another script is causing a JavaScript conflict that blocks the plugin from running. ConveyThis Translate relies on JavaScript to function, and if another plugin throws an error or other exception that prevents the JavaScript from running properly, it may cause issues with the translations being displayed. Try disabling your other plugins one at a time to see if they are causing the conflict.
3. You have exceeded the limits of your plan. If you add more languages than your subscription plan supports, or if you exceed the number of words or translations supported by your subscription plan, it may cause the translations to not be displayed on your site. Please view your pages and the plugin’s configuration screen when logged in as an administrator and look for any error messages. You can also view your current usage statistics and related data by logging into your user account on https://www.conveythis.com/

Can I bundle ConveyThis Translate with my themes?

No, you may not bundle the ConveyThis Translate plugin with your themes without express permission.

If you are a WordPress theme developer and would like to provide ConveyThis Translate as a plugin, or have other ideas for integrating ConveyThis Translate into your products, please visit https://www.conveythis.com/ and contact us to discuss licensing and other issues.

Why is my text showing as ??????? (question mark characters)

If the text on your site is displaying as ? (question mark) or square/rectangular symbols, this is typically caused by an encoding issue.

ConveyThis Translate stocke les traductions sous forme de données de chaîne codées en UTF-8. Pour que votre texte s’affiche correctement, vos pages doivent également être rendues avec le codage UTF-8. Vous pouvez trouver plus de détails ici : https://codex.wordpress.org/Converting_Database_Character_Sets

Also, make sure your theme’s template files are save as UTF-8 encoded file types, and that your blog’s header is setting the charset value to UTF-8, like so:

<meta charset= »UTF-8″ /> or <meta http-equiv= »Content-Type » content= »text/html; charset=UTF-8″>

How do I setup my server to separate languages into directories?

Good news: this requires no additional configuration on your server!

Directory rewriting is a built-in feature that utilizes WordPress’s core functionality to automatically prepend the language code to the front of your URL to differentiate your main content from your translated content.

For example, the translated versions of a page located at https://example.blog/my-first-post/ can be accessed from:

• https://example.blog/es/my-first-post/ (Spanish)
• https://example.blog/de/my-first-post/ (German)
• https://example.blog/ru/my-first-post/ (Russian)
• etc.

Make sure that you don’t have directories setup on your server with the same name as the language prefixes to avoid any issues with this redirect method. Additionally, make sure that posts, pages, and other content is not setup in WordPress to use the two-letter language code for routing as well. Confirm this with your theme, any other plugins you may be running, and your blog’s permalink settings.

Will ConveyThis slow down my site?

ConveyThis Translate will not slow down your website as it never needs to access your site’s database at any time to translate your site’s content!

Comme les traductions sont stockées sur le serveur ConveyThis – plutôt que sur le vôtre – vous n’aurez pas à vous soucier de l’optimisation de vos requêtes, de l’élimination des anciennes révisions de traduction ou d’autres problèmes de base de données. Ça marche, c’est tout !

Why can’t I save on the configuration?

If you cannot set up the API key or select languages on the configuration page, or attempts to translate a page of your website fails, you might be running an outdated version of the plugin. Please update ConveyThis to the latest version.

How do I find, edit, and save translated pages?

Log in to your ConveyThis account and go to the « My Translations » tab.

To edit your translations, first choose domain name you want to edit with and select a specific page address to work on.

Ici, vous pouvez utiliser Visual Editor ou modifier les traductions ligne par ligne.

Can ConveyThis be run on localhost?

As of version 2.7 of the plugin, ConveyThis can now be tested from localhost. Previous versions of the plugin will not work on sites hosted locally.

What number of languages ConveyThis support?

Le nombre de langues disponibles dépend du plan auquel vous êtes abonné.

Avec le « Pro plan » le plus avancé, vous disposez de 92 langues.

Le nombre actuel de langues possibles à utiliser est donc de 92.

Bien que cette liste contienne toutes les langues les plus parlées du monde, de nombreux dialectes rares ne sont pas encore inclus.

Is ConveyThis Translate free?

ConveyThis Translate provides Free plan with 2,500 words and 1 language.

Users of paid plans can get their money back within the month of using the plugin you are not satisfied with the result.

Can I migrate from WPML, Polylang or Weglot Translate?

You can easily migrate from any translation plugin. Just deactivate the current plugin from your wp-admin panel. ConveyThis Translate can then start working properly on your website.

How can I set up / move the language switcher?

If you want to customize your language switcher, first access the settings page for the plugin in wp-admin and click « Show more options ».

You can choose how you want the language switcher displayed: square or round flag; with or without text in it.

You will be able to place the switcher button either at the top of the right side or at the bottom of the right side of the page. You can also move it to the center of the page or set up the spacing you want using the toggle in section labeled « Indenting ».

How do I resolve « cURL error 7: Failed to connect to api.conveythis.com port 443: Connection refused »?

Sometimes you may experience the following error:

[http_request_failed] cURL error 7: Failed to connect to api.conveythis.com port 443: Connection refused

Cela signifie généralement que le serveur ne peut pas se connecter à api.conveythis.com. Les raisons possibles pourraient être un pare-feu ou votre IP bloquée par ConveyThis.

Port 443 is « https », which your server may not accept. You can try to connect over « http » instead. You can also try to use a proxy server.

Si vous avez essayé tout ce qui précède et encore obtenir cette erreur, contactez-nous à support@conveythis.com.

What do I do if I still need help?

If you weren’t able to find the answer to your question, you can always use the online support form on our website to promptly get answers to any questions. Business hours are Monday through Friday from 9:00 AM till 6:00 PM, Eastern Standard Time.

You can also email us directly at this email address: support@conveythis.com.

Si vous nous contactez au cours de la semaine, nous pouvons garantir que vous obtiendrez une réponse dans les 12 prochaines heures si elle est envoyée avant minuit le vendredi.